At Ayoura Sky, we strive to ensure that your sacred fragrances and spiritual products reach you safely and on time.
Order Processing
- All orders are processed within 3–5 business days (excluding weekends and public holidays).
- You will receive an order confirmation email once your order has been placed, followed by a shipping confirmation email with tracking details once your package is dispatched.
Delivery Timelines
- After processing, delivery usually takes 5–7 business days, depending on your location and courier availability.
- Remote or rural locations may experience slightly longer delivery times.
Shipping Partners
- We ship only through trusted and reliable courier partners to ensure safe delivery.
- Tracking details will be shared via email or SMS so you can monitor your shipment in real time.
Customer Responsibility
- Please ensure that your shipping address and contact details are accurate and complete at checkout.
- Ayoura Sky is not responsible for delays or failed deliveries caused by:
- Incorrect or incomplete shipping details provided by the customer.
- Delays due to courier operations or unforeseen circumstances (e.g., strikes, weather disruptions, natural calamities).
Important Note
While we make every effort to deliver within the estimated timelines, actual delivery dates may vary. We appreciate your patience and understanding.