These Terms and Conditions (“Terms”) govern the purchase and use of products offered by Ayoura Sky (“Company,” “we,” or “us”) through our website or authorized platforms. By placing an order or purchasing from us, you (“Customer,” “you”) agree to comply with and be bound by these Terms. If you do not agree, please do not purchase our products.

1. Acceptance of Terms

By purchasing products from Ayoura Sky, you agree to these Terms and any additional policies published on our website.

We reserve the right to update these Terms at any time. Updates will be posted with a revised ‘Last Updated’ date. Continued purchases imply acceptance of updated Terms.

2. Eligibility

Purchases are permitted only for individuals 18 years or older.

You agree to provide accurate and complete information during checkout.

3. Products and Descriptions

We strive to provide accurate product descriptions, images, and details. However, slight variations may occur due to natural sourcing of oils, ingredients, or packaging updates.

Products are intended for personal use, rituals, and well-being purposes only. They are not medical substitutes and should not be consumed unless explicitly marked as edible.

4. Orders and Payments

By placing an order, you agree to pay the listed price, including applicable taxes and shipping fees.

All payments must be made through our approved payment gateways.

We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

Orders are typically processed within 3–5 business days (excluding weekends and holidays).

Delivery takes approximately 5–7 business days, depending on location. Delays may occur due to courier or external factors beyond our control.

Customers are responsible for providing accurate delivery addresses. We are not liable for delays or losses due to incorrect addresses.

6. Returns, Replacements, and Refunds

Due to the personalized and spiritual nature of our products, all sales are final and non-returnable.

Exceptions: If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery at .

Upon verification, we will arrange for a replacement or suitable resolution. No claims will be entertained beyond this timeframe.

7. Product Use and Safety

Products are for external use only, unless specified as edible (e.g., certain essential oils).

Keep products away from children, pets, and direct flames.

Ayoura Sky is not liable for misuse, allergic reactions, or unintended effects. Customers are advised to perform a patch test before use.

8. Intellectual Property

All branding, product names, designs, and website content belong to Ayoura Sky and may not be copied or reproduced without permission.

9. Limitation of Liability

Products are provided ‘as is’ without warranties beyond those required by law.

To the fullest extent permitted by law, Ayoura Sky is not liable for indirect, incidental, or consequential damages, including allergic reactions, delayed delivery, or misuse of products.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

Any disputes will be subject to arbitration/mediation in Faridabad, Haryana, unless otherwise required by law.

11. Contact Information

For any questions, please contact:

Ayoura Sky

Email: